Here are Presales RPA Interview Questions and Sample Answers specifically focused on Microsoft Power Automate (formerly Microsoft Flow). These answers are tailored for professionals presenting Power Automate solutions to clients during presales discussions.
✅ Presales RPA Interview Questions & Answers for Power Automate
🔹 1. What is your role in presales for Power Automate?
Answer:
As a Presales Consultant for Power Automate, I engage with clients to understand their business needs, identify automation opportunities within the Microsoft ecosystem, showcase live demos or proof of concepts, estimate licensing and effort, and propose scalable solutions. I also assist in preparing solution documents, ROI models, and collaborate with delivery and sales teams to close deals.
🔹 2. What is Power Automate and how does it support automation?
Answer:
Power Automate is Microsoft’s cloud-based RPA platform that enables both digital process automation (DPA) and robotic process automation (RPA). It helps automate workflows across Microsoft 365, third-party apps, legacy systems, and on-premise applications using connectors, AI Builder, desktop flows, and cloud flows.
🔹 3. What types of flows are available in Power Automate?
Answer:
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Cloud Flows – Triggered automatically, on a schedule, or manually
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Desktop Flows – Used for RPA (attended and unattended automation)
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Business Process Flows – Guides users through a defined business process
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Process Mining Flows – Discover bottlenecks using process advisor
🔹 4. What are the ideal processes for automation with Power Automate?
Answer:
Processes that are:
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Repetitive and rule-based
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Rely on structured data
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Involve Microsoft 365, SharePoint, Excel, Outlook, Teams, Dynamics, etc.
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Require integration with legacy systems (via Desktop Flows)
Examples: invoice approval, leave request approvals, data migration, report generation, etc.
🔹 5. How do you estimate effort and licensing in Power Automate?
Answer:
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Effort estimation is based on flow complexity, number of actions/triggers, exception handling, and integrations.
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Licensing estimation depends on:
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Number of users or flows
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Need for attended or unattended bots
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Use of premium connectors
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AI Builder usage
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Microsoft provides detailed licensing guides and Power Platform Calculators to support this.
🔹 6. How do you showcase Power Automate during a presales demo?
Answer:
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I build real-life scenarios like document approvals, email automation, or form data processing
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Show cloud and desktop flows via Power Automate Desktop
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Integrate with Outlook, Excel, Teams, and SharePoint
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Use AI Builder for invoice or form recognition
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Display dashboards in Power BI for ROI
🔹 7. What are the key benefits of Power Automate compared to other RPA tools?
Answer:
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Deep integration with Microsoft 365, Teams, Dynamics, and Azure
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Built-in AI Builder and Process Mining
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Low-code interface and templates
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Centralized governance with Power Platform Admin Center
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Cost-effective licensing, especially for existing Microsoft customers
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Scalable via cloud and on-prem support
🔹 8. How do you ensure security and compliance in Power Automate?
Answer:
Power Automate is built on Microsoft’s secure cloud architecture. It offers:
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Role-based access control
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Data Loss Prevention (DLP) policies
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Audit logs
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Microsoft Compliance Manager tools
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Integration with Azure Active Directory for user governance
🔹 9. How do you handle legacy system automation using Power Automate?
Answer:
We use Power Automate Desktop to create desktop flows (RPA) that can automate legacy apps (mainframes, desktop apps, web apps). These bots can run in attended or unattended modes, with triggers managed through cloud flows or schedules.
🔹 10. What documents and deliverables do you provide during presales?
Answer:
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Process Assessment Report
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Automation Suitability Analysis
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High-Level Solution Design
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Effort & License Estimation
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ROI Projection
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PoC/Demo Script
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Technical Architecture Diagram
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Proposal/SOW Document
🔹 11. Can Power Automate integrate with third-party systems?
Answer:
Yes. Power Automate supports 500+ connectors out of the box for tools like Salesforce, SAP, ServiceNow, Oracle, Gmail, Dropbox, Twitter, and more. It also allows custom connector development and integration via HTTP requests, Azure Logic Apps, and on-premise data gateways.
🔹 12. How do you calculate ROI in a Power Automate proposal?
Answer:
We calculate ROI by:
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Estimating manual time saved per process per year
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Reducing errors and rework
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FTE savings over time
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Comparing license and development cost vs. savings
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Typically presented in Power BI dashboards or Excel ROI calculators
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