Thursday, 10 July 2025

RPA Technical Project Manager (Power Automate) – Interview Q&A

 

✅ RPA Technical Project Manager (Power Automate) – Interview Q&A

🔹 1. What is your role as a Technical Project Manager in Power Automate projects?

Answer:
As a Technical Project Manager, I lead the end-to-end lifecycle of Power Automate implementations. My role includes stakeholder management, requirement gathering, process assessment, solution design coordination, sprint planning, development oversight, deployment, and post-go-live support. I also ensure adherence to Microsoft governance and licensing best practices.

🔹 2. What types of flows are available in Power Automate, and when do you use each?

Answer:

  • Cloud Flows: Triggered automatically, manually, or on a schedule—used for API-based automation across cloud services.

  • Desktop Flows: Used for RPA (attended/unattended) automation of legacy systems or desktop apps.

  • Business Process Flows: Guide users through tasks or decisions—used with Dynamics 365.

  • Process Mining (Process Advisor): Analyze and visualize existing processes to find automation potential.

🔹 3. How do you plan and execute Power Automate projects?

Answer:

  1. Initiation: Identify automation opportunities through workshops.

  2. Planning: Define scope, sprints, resources, and licensing needs.

  3. Design: Create flow diagrams and data flow logic.

  4. Development: Use Cloud/Desktop flows, AI Builder, and connectors.

  5. Testing: Conduct UAT and exception testing.

  6. Deployment: Use environments and solutions in Power Platform.

  7. Monitoring: Track execution using run history and error logs.

  8. Governance: Apply DLP policies, secure credentials, and monitor usage.

🔹 4. How do you manage licensing and environments in Power Automate?

Answer:

  • I plan licensing based on user needs: Per Flow, Per User, or Attended/Unattended RPA add-ons.

  • I set up Power Platform Environments for Dev, Test, and Prod with data loss prevention (DLP) policies.

  • I use Solutions to package and move flows securely between environments.

  • Licensing is optimized by grouping flows where possible and using shared accounts for unattended RPA.

🔹 5. How do you coordinate with development and business teams?

Answer:

  • Conduct daily stand-ups and weekly sprint reviews.

  • Use Azure DevOps or JIRA for backlog and task tracking.

  • Collaborate with business SMEs for requirements, testing, and feedback.

  • Maintain shared documentation in SharePoint or Teams.

  • Ensure business involvement in UAT and sign-off.

🔹 6. How do you ensure governance, security, and compliance in Power Automate?

Answer:

  • Set DLP policies to restrict data flow between connectors.

  • Use Azure AD for identity management and Multi-Factor Authentication (MFA).

  • Store credentials securely in Azure Key Vault or Windows Credential Manager.

  • Monitor flow usage via Power Platform Admin Center.

  • Use audit logs for tracking flow modifications and usage.

🔹 7. What challenges have you faced in Power Automate projects and how did you handle them?

Answer:

  • Challenge: Desktop flow bots failing due to UI changes.
    Solution: Used image/anchor-based automation fallback, and added retry logic.

  • Challenge: Flow timeout issues in large loops.
    Solution: Re-architected the process to use child flows with smaller batch sizes.

  • Challenge: Unauthorized connector usage.
    Solution: Implemented strict DLP policies and user access reviews.

🔹 8. How do you ensure scalability and maintainability of Power Automate flows?

Answer:

  • Break large flows into modular child flows.

  • Use environment variables and config tables for dynamic values.

  • Document all flows and logic paths.

  • Reuse flows where possible and manage them through Solutions.

  • Implement naming conventions and versioning.

🔹 9. How do you track and report performance and ROI of Power Automate projects?

Answer:

  • Metrics tracked: manual effort saved, flow success rate, failure rate, average execution time, FTE savings.

  • Use Power BI dashboards connected to Power Platform Dataverse.

  • Maintain a benefits realization tracker that compares actual vs projected ROI.

  • Present monthly or quarterly automation impact reports to stakeholders.

🔹 10. What tools and technologies do you commonly use in Power Automate projects?

Answer:

  • Power Automate (Cloud/Desktop flows)

  • Power Apps, Power BI, Dataverse, SharePoint, Outlook

  • Microsoft Forms, Teams, Excel Online

  • Azure DevOps or JIRA for project tracking

  • Windows Credential Manager, Azure Key Vault

  • Git (for source control if needed with custom connectors)

🔹 11. How do you handle exception handling in flows?

Answer:

  • Use Scope blocks with Configure Run After settings to manage success/failure branches.

  • Add logging actions (e.g., send email, log to SharePoint or Dataverse).

  • Implement retry policies on connectors and actions.

  • Alert business users via Teams or Outlook in case of critical failures.

  • Include unique run IDs for easier troubleshooting.

🔹 12. How do you handle desktop flow deployment in production?

Answer:

  • Deploy using attended or unattended bot machines managed via Power Automate for Desktop.

  • Schedule or trigger flows via cloud flows, using RPA Gateway or API calls.

  • Ensure the production machine has stable connectivity, latest PAD agent, and credentials stored securely.

  • Monitor via run history and desktop flow analytics in Power Platform Admin Center.

🔹 13. How do you ensure successful UAT and go-live?

Answer:

  • Involve business users early with test scripts and sample data.

  • Create a rollback plan in case of issues.

  • Move solution from UAT to Prod using Solutions packaging.

  • Schedule go-live with support teams and set up post-go-live monitoring.

  • Provide user training and documentation.

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