RPA Technical Project Manager – Interview Q&A

 RPA Technical Project Manager interview Question answer

Here’s a curated list of RPA Technical Project Manager Interview Questions and Sample Answers, covering both technical and project management aspects of RPA projects. These are suitable for interviews related to Automation Anywhere, UiPath, Power Automate, or general RPA platforms.

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✅ RPA Technical Project Manager – Interview Q&A

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🔹 1. What is your role as an RPA Technical Project Manager?

Answer:
As an RPA Technical Project Manager, I lead end-to-end delivery of RPA projects. This includes process assessment, solution design coordination, resource planning, sprint planning, stakeholder communication, risk mitigation, and ensuring delivery within scope, budget, and timelines. I also act as a bridge between business users and the technical team, ensuring quality and value delivery.

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🔹 2. How do you approach identifying and prioritizing RPA use cases?

Answer:
I conduct discovery workshops with business SMEs to understand current processes. I use a scoring model based on volume, complexity, manual effort, standardization, and ROI potential. High-volume, rule-based, and repetitive tasks with low exceptions and structured data are prioritized for automation.

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🔹 3. How do you manage an RPA project lifecycle?

Answer:

1. Initiation – Process identification and feasibility study

2. Planning – Resource allocation, timeline estimation, tool selection

3. Design – Solution design, architecture validation

4. Development – Sprint-based bot creation using RPA tools

5. Testing – UAT, exception handling, performance testing

6. Deployment – Go-live planning, Control Room configuration

7. Hypercare & Support – Monitor bots, fix bugs, train support team

8. Scale & Optimize – Reusability and CoE involvement for scaling

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🔹 4. How do you handle resource and timeline planning in RPA projects?

Answer:
I break down the project into epics and user stories, estimate efforts based on complexity (Low/Med/High), and allocate developers, testers, and solution architects accordingly. I use tools like JIRA, MS Project, or Azure DevOps for sprint planning and burndown tracking. Regular stand-ups and sprint reviews help keep everything on track.

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🔹 5. How do you ensure quality in bot development?

Answer:

• Define coding standards and reusable components

• Peer code reviews and version control (e.g., Git, TFS)

• Conduct functional and exception testing

• Implement logging, alerting, and retry mechanisms

• Maintain test cases and test data for UAT

• Include business users in testing and sign-off

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🔹 6. How do you manage stakeholder expectations in RPA projects?

Answer:
By setting clear milestones, sharing regular status reports, involving them during PoC, UAT, and showcasing incremental results. I manage scope creep through proper change control processes and ensure all expectations are aligned with actual capabilities and timelines.

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🔹 7. How do you handle exceptions and failures in RPA bots?

Answer:
I ensure:

• Proper try-catch blocks are implemented

• Business and application exceptions are handled separately

• Screenshots and logs are generated for failures

• Alerts and email notifications are configured

• A ticket is auto-raised (integrated with tools like ServiceNow)

• Bots are made self-healing or retried using Control Room settings

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🔹 8. What are the common risks in RPA projects and how do you mitigate them?

Answer:
Risks:

• Process changes post-design

• Application UI changes

• Lack of SME availability

• Integration or environment issues

Mitigations:

• Freeze process before development

• Build bots resilient to minor UI changes (use stable selectors)

• Involve business SMEs in sprint reviews

• Have fallback plans and parallel manual processes

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🔹 9. What KPIs do you track in an RPA project?

Answer:

• Bot uptime and success rate

• Number of manual hours saved

• Number of processes automated

• Exception rate

• Average handling time (AHT) reduction

• ROI vs investment

• Number of incidents post go-live

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🔹 10. What tools have you worked with in RPA project delivery?

Answer:

• RPA Platforms: Automation Anywhere, UiPath, Power Automate

• Project Tools: JIRA, MS Project, Confluence

• Version Control: Git, TFS

• Collaboration: Teams, Outlook, SharePoint

• Ticketing: ServiceNow, Freshservice

• Monitoring: Control Room, Orchestrator logs, Power BI dashboards

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🔹 11. How do you handle change requests in an RPA project?

Answer:

• Log CR in a change register

• Analyze impact (effort, cost, timeline)

• Review with stakeholders

• Update design, estimation, and timelines

• Get approval before development

• Maintain documentation of all CRs

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🔹 12. How do you ensure RPA bots comply with security and governance?

Answer:

• Enforce credential vaults for secure logins

• Mask sensitive data

• Maintain audit logs

• Follow RBAC (Role-Based Access Control)

• Conduct security reviews and adhere to IT policies

• Leverage CoE for governance and standards

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